How do you handle problems that arise during your visit?

Our first priority is safety followed by identifying the problem and minimizing any further damage as a result. We will first attempt to consult with you, the home owner. If we are unable to contact you directly we will attempt to consult with your designee and if we are unable to contact either of you we will take the appropriate action to minimize the problem. We maintain a network of vendors that we may call upon to assist us in finding a timely and cost effective solution to your problem. A full assessment report will be provided to you as well. Should an outside vendor be required to come to the property a Carefree Home Watch representative will make sure that they have access to the property and that the property is secured upon departure.